Notification Preferences

Purpose/Overview

The Notification Preferences feature allows users to control how they receive system notifications. It helps ensure that important updates are delivered through the most convenient channel—whether via email, dashboard alerts, or both.

This feature is useful for users who want to stay informed without being overwhelmed, and it provides flexibility to tailor communication based on individual working styles and priorities.

Navigation Path:

To access this feature: My Preferences > Manage Preferences > Notification Preferences

Things to Know:

• Users can select one or more notification channels based on their preference.
• Changes made to notification preferences take effect immediately after saving.
• If no option is selected, users may miss important system updates or alerts.

Key Benefits/Use Cases:

• Custom Notification Control: Users can choose how they receive updates, improving productivity and reducing unnecessary interruptions.
• Improved Awareness: Selecting both Email and Dashboard ensures that no critical notifications are missed.
• Flexible Communication: Different users (e.g., field staff vs. office users) can tailor notifications to match their work environment.

How It Works:

Follow these steps to set up notification preferences:

1. Select Notification Channel: Choose one of the following options:
   • Email
   • Dashboard
   • Both
2. Save Preferences: Click Save to apply the selected notification settings.

FAQ/Troubleshooting:

Q: Why am I not receiving notifications?
A: Ensure that at least one notification option (Email, Dashboard, or Both) is selected and saved.

Q: Can I select multiple notification methods?
A: Yes, you can select Both to receive notifications via Email and Dashboard.

Q: Do I need to refresh the page after saving preferences?
A: No, changes take effect immediately after clicking Save.

Questions?  Contact us!