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Tips for Sharing Helpful Product Feedback
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Canned or Template Reporting Options for OH811 999, 004, and 005 Data Requests
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Failed Positive Response to Center reporting - not just Alerts
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Attchment designation
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Ticket Time Tracking and Guided Arrival Workflow needs adjustment
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Ability to search for string literals instead where "contains" isn't desired
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Provide ability to publish/display approved workflow documents onto respective parent records
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(C019) Agent Notes by Agent report: Add column for "Date Recorded"
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(ALT005) Info by Agreement Report: Relabel column header for 'Agreement Effective Date' to 'Agreement Phase Effective Date'