Audits

Use filters to limit the audits shown by date received or registration code.

1. On the End of Day Audits: [Filtered by] page, click Filter
2. On the Filter End of Day Audit page, in the Option column click the filter and make your changes

One Call Centers send audits once every twenty four hours. Use Refresh to check for new audits.

1. To see if a new audit is available, click Refresh. Result: The new audit appears, if available

1. On the top menu bar, click System Management ( ) > Communication > One Call > Audits
2. On the End of Day Audits: [Filtered by] page, click the link in the Center column to see the audit for the one call center

3. On the End of Day Audit Detail page, view the details of the audit

                                                                        

   General Information

                                                                                                               

   Field	Description
   Audit Date	The date of the audit
   Center	The name of the One Call Center sending the audit
   Code	The registration code of the company or facility receiving the audit
   Received	The date the audit was received in the system

                                                                       

   End of Day Audit

   This section is the complete text of the audit from the One Call Center. Each One Call Center has a different audit format containing different information. 

                                                                       

   These are common fields. Many One Call Centers send additional information such as status and type, but each center defines such information differently.

                                                                                                                                           

   Field	Description
   Compliant / Noncompliant	Indicates compliance of noncompliance of the excavator in the ticket
   Sequence number	Assigned by the One Call Center to indicate the order the ticket was sent in the audit. In combination with the ticket number it identifies the ticket. It is unique per audit (24-hour period)
   Ticket	Assigned by the One Call Center to name the ticket. In combination with the sequence number it identifies the ticket. It is unique per audit (24-hour period)