When you're opening a ticket and the map is freezing or running slowly, you can go into your browsers settings to change some configurations that will help.
Steps for Google Chrome:
1. Open Google Chrome.
2. Click on the 3 dots in the top most right corner.
3. Click on Settings.
4. Click on System.
5. Toggle "Use hardware acceleration when available" as OFF.
6. Click Relaunch Chrome.
Next Steps in Google Chome:
1. Open Google Chrome.
2. In the URL bar type the following: chrome://flags/ and hit enter.
3. In the Search Bar, type: webGL.
4. Change all webGL options to ENABLED.
5. Use the Relaunch Chrome button at the bottom of the page.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article