Enabling Photo AI Module by Folder

Modified on Mon, Apr 28 at 11:13 AM

This feature allows System Administrators to enable or disable the Photo AI module on a per-folder basis within the AI Projects settings in the UtiliSphere system. With this feature, administrators can configure whether the Photo AI module is available for all ticket folders or only for specific folders.


Note - Users with administrative access to system settings and configurations.


Navigation - System Management > AI projects


Two new options will be available within the “AI Project Info” page:

  • For All Folders: Enables the Photo AI module for all ticket folders.
  • For Folders Selected Below: Enables the Photo AI module for only the specific folders selected within the configuration.
Note - System administrators can enable/disable the Photo AI module by folder within the “AI Projects” settings.


Admin: Can navigate to the “AI Project Info” page and enable/disable the Photo AI module by all folders or selected folder(s).


End User: Can view/respond to locate requests in folders configured for use with the Photo AI module and access the Photo AI module results within the attachment viewer or screen configuration.


Steps to Enable Photo AI Module by Folder

  1. Open your preferred web browser.
  2. Go to the UtiliSphere login page.
  3. Enter your Administrator credentials.
  4. Click Log In.
  5. From the main dashboard, go to the Ticket Summary page.
  6. Select a ticket from the summary list.
  7. In the ticket view, find the Add Photo option.
  8. Upload a photo to the ticket.
  9. Confirm that the photo is attached. (This step is required to use the Photo AI module.)
  10. In the top navigation menu, go to System Management.
  11. Select AI Project from the list.
  12. On the AI Project Info page, locate the Photo AI Module section.
  13. Choose one of the following options:
    • For All Folders: Enable the module for all folders.
    • For Folders Selected Below: Select specific folders to enable the module.

  14. If selecting specific folders, check the boxes next to the folder names.

  15. Click the Save button to apply the settings.

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