Workload Manager Multiple Select

Modified on Fri, May 30 at 11:57 AM

Workload Manager Multiple Select


Purpose / Overview

This article explains how company administrators can enable the Multi-Select option in the Workload Manager and outlines how it functions within the system. Multi-select improves usability by allowing users to view and work with multiple groups (users or folders) at once.


To access this feature: Utilisphere > Workload > Workload Manager


How It Works:

Follow these steps to setup or enable:

Enable Multi-Select Option

  1. Log in as a Company Admin.

  2. From the top blue menu bar, navigate to:
    Workload → Workload Manager Configurations

  3. In the configuration settings, enable the checkbox labeled Enable Multi-Select.

  4. Save

Access the Workload Manager

  1. From the top blue menu bar, go to:
    Workload → Workload Manager

  2. You should now see the Multi-Select feature in the Workload Manager.

  • This feature allows you to select multiple users or folders at once and displays the combined tickets or tasks assigned to the selected groups.


Key Benefits / Use Cases:

  • View tickets from multiple folders or users at once.
  • Improve efficiency when monitoring or reviewing grouped workloads.
  • Maintains consistent behavior for assignment and ticket management actions.


Things to Know:

  • The user must have admin permissions to enable this option

Questions?  Contact us!




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