Workload Manager Multiple Select

Purpose/Overview

This article explains how company administrators can enable the Multi-Select option in the Workload Manager and outlines how it functions within the system. Multi-select improves usability by allowing users to view and work with multiple groups (users or folders) at once.

Key Benefits/Use Cases:

• View tickets from multiple folders or users at once.
• Improve efficiency when monitoring or reviewing grouped workloads.
• Maintains consistent behavior for assignment and ticket management actions.

Things to Know:

• Permissions: Only Admin-level access users can enable the Multi-Select option.

Navigation Path:

To access this feature: Utilisphere > Workload > Workload Manager

How It Works:

Follow these steps to setup or enable:

Enable Multi-Select Option

1. Log in as a Company Admin.

2. From the top blue menu bar, navigate to:
   Workload > Workload Manager Configurations
   

3. In the configuration settings, enable the checkbox labeled Enable Multi-Select.
   

4. Save

Access the Workload Manager

1. From the top blue menu bar, go to:
   Workload > Workload Manager
   

2. You should now see the Multi-Select feature in the Workload Manager.

• This feature allows you to select multiple users or folders at once and displays the combined tickets or tasks assigned to the selected groups.

Questions?  Contact us!