Articulate not setting lesson to complete

Scenario:   A leaner has completed a course lesson, but they are not able to move on to the next lesson.   It appears as if the Articulate media is not getting marked as completed.

Possible Reason:    It is possible that when Articulate attempts to notify Coursettra that the student is complete, the message never gets received.  Unfortunately, Articulates default setting is to only ever send that status 1 time.   

Possible Solutions:   A solution that will work in the majority of situations, is to adjust the settings on the final slide of your Articulate to always 'Reset to initial state'.  (The default setting is 'Automatically decide'.)    By resetting to its initial state, you will re-engage the triggers on that slide to start over when the student Resumes the articulate.  This will trick Articulate into re-sending their final status to Coursettra once the student gets to the end of the slide.    Without this adjustment, when the student resumes, Articulate thinks they are already complete and therefore never updates Coursettra.

Steps to Correct:

1. Open Articulate
2. Open final Slide
3. Click the settings option to edit the slide properties
4. Change 'When revisiting' to the 'Resent to initial state' option
5. Re-Publish your Articulate
6. Re-Upload into Coursettra