A new Ticket Stacking mechanism has been introduced to improve how ticket revisions (CDCs) are managed. This feature provides flexible configuration options, allowing organizations to:
Stack revisions onto open tickets
Create new tickets for revisions based on ticket status
Maintain full revision history and traceability
This enhancement ensures better workflow efficiency, clearer audit trails, and more predictable system behavior when handling revisions.
WHAT'S IMPROVED:
Automated Emailing of Facility Owner PDF Attachments
Facility Owner communication is now streamlined with automatic email delivery of PDF attachments upon ticket completion.
Configurable per contact
Consolidates multiple PDFs into a single email
Fully tracked in ticket history
Advanced Search – Improved Date Range Labels
Date filters in Advanced Search are now more intuitive:
“Greater Than” → After
“Less Than” → Before
This improves clarity when applying date-based filters in Locates and Incidents grids.
Infrastructure Proximity – Enhanced Slider Control
The proximity slider has been redesigned for improved accuracy and usability:
Precise value selection (no rounding issues)
Real-time value display while dragging
Keyboard support for fine adjustments
More responsive interaction aligned with classic UI behavior
WHAT'S FIXED:
Saved Views & Filters Behavior
Filters no longer reset when modifying saved views
Applied filters now persist, ensuring a consistent workflow
Users on Task Column Accuracy
Now displays only users with an active timer
Improves real-time visibility of task ownership
Offline Mode UI Improvements
“Start” column is now hidden when offline
Prevents confusion by removing unavailable actions
Response Menu Performance
Improved loading performance using paging
Eliminates timeout issues in high-volume environments
For more step-by-step instructions and details about the feature, please refer to the Irth DigTix Release Note v47.1 PDF attached.
DID YOU KNOW?
Our Irth Support team launched the Digtix Support Portal earlier this year. Information such as future Release Notes will be communicated through this portal. If you have not already done so, we encourage you to register using the URL below.
To receive notification when future Release Notes are posted:
Navigate to the portal using the above URL
Select: Digtix Forums
Choose: Release Notes (or any desired forum)
Click “Follow” (when new items are posted, you will receive notification)
By following these steps, individuals across your company can self-serve whether they would like to receive future notifications. We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.
VERSION: 47.1.0
WHAT'S NEW:
Ticket Stacking & Revision Handling
A new Ticket Stacking mechanism has been introduced to improve how ticket revisions (CDCs) are managed. This feature provides flexible configuration options, allowing organizations to:
This enhancement ensures better workflow efficiency, clearer audit trails, and more predictable system behavior when handling revisions.
WHAT'S IMPROVED:
Automated Emailing of Facility Owner PDF Attachments
Facility Owner communication is now streamlined with automatic email delivery of PDF attachments upon ticket completion.
Advanced Search – Improved Date Range Labels
Date filters in Advanced Search are now more intuitive:
This improves clarity when applying date-based filters in Locates and Incidents grids.
Infrastructure Proximity – Enhanced Slider Control
The proximity slider has been redesigned for improved accuracy and usability:
WHAT'S FIXED:
Saved Views & Filters Behavior
Users on Task Column Accuracy
Offline Mode UI Improvements
Response Menu Performance
For more step-by-step instructions and details about the feature, please refer to the Irth DigTix Release Note v47.1 PDF attached.
DID YOU KNOW?
Our Irth Support team launched the Digtix Support Portal earlier this year. Information such as future Release Notes will be communicated through this portal. If you have not already done so, we encourage you to register using the URL below.
Portal URL: https://digtixsupport.irthsolutions.com/
To receive notification when future Release Notes are posted:
Navigate to the portal using the above URL
Select: Digtix Forums
Choose: Release Notes (or any desired forum)
Click “Follow” (when new items are posted, you will receive notification)
By following these steps, individuals across your company can self-serve whether they would like to receive future notifications. We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.
If you have questions about the schedule, please reach out to: digtixsupport@irthsolutions.com
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DigTix v47.1 Release Note.pdf
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