Ticket Time Tracking & Guided Arrival Workflow Introduced a structured Start → Drive → Arrive → Work → Stop workflow to improve ticket processing and time tracking. This includes automated drive/work timers, a simplified arrival screen, and enhanced visibility for supervisors through the Locate Requests grid.
WHAT'S IMPROVED:
Custom Views Enhancements Added Synced Views for organization-wide consistency and introduced Simplified UI Mode to support new users with a guided experience.
Enhanced Reporting & Time Tracking New work order completion metrics added to time clock entries, providing better insights into user productivity.
Grid & Filtering Improvements Enhanced filtering capabilities added new fields (User Groups, State), and improved visibility across work order grids.
UI & Usability Enhancements
Responses page now supports bulk actions and export to XLS
Incidents grid includes “Color By” option
Public landing page supports image preview
Initial Call Notes can be expanded in a dialog for better usability
System & Platform Updates Upgraded OpenLayers library for improved stability and performance.
Additional Enhancements
Improved iOS file upload handling
Reinstated Ticket Follow-Up Notes field
WHAT'S FIXED:
Fixed date reset issue when using “Filter Tickets in Map Extent”
Resolved incorrect results in First Completion Date search
Fixed SSO login error for users with spaces in names
Corrected image rotation issue in Incidents uploads
For more step-by-step instructions and details about the feature, please refer to the Irth DigTix Release Note v47.0 PDF attached.
DID YOU KNOW?
Our Irth Support team launched the Digtix Support Portal earlier this year. Information such as future Release Notes will be communicated through this portal. If you have not already done so, we encourage you to register using the URL below.
To receive notification when future Release Notes are posted:
Navigate to the portal using the above URL
Select: Digtix Forums
Choose: Release Notes (or any desired forum)
Click “Follow” (when new items are posted, you will receive notification)
By following these steps, individuals across your company can self-serve whether they would like to receive future notifications. We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.
VERSION: 47.0.0
WHAT'S NEW:
Ticket Time Tracking & Guided Arrival Workflow
Introduced a structured Start → Drive → Arrive → Work → Stop workflow to improve ticket processing and time tracking. This includes automated drive/work timers, a simplified arrival screen, and enhanced visibility for supervisors through the Locate Requests grid.
WHAT'S IMPROVED:
Custom Views Enhancements
Added Synced Views for organization-wide consistency and introduced Simplified UI Mode to support new users with a guided experience.
Enhanced Reporting & Time Tracking
New work order completion metrics added to time clock entries, providing better insights into user productivity.
Grid & Filtering Improvements
Enhanced filtering capabilities added new fields (User Groups, State), and improved visibility across work order grids.
UI & Usability Enhancements
Responses page now supports bulk actions and export to XLS
Incidents grid includes “Color By” option
Public landing page supports image preview
Initial Call Notes can be expanded in a dialog for better usability
System & Platform Updates
Upgraded OpenLayers library for improved stability and performance.
Additional Enhancements
Improved iOS file upload handling
Reinstated Ticket Follow-Up Notes field
WHAT'S FIXED:
Fixed date reset issue when using “Filter Tickets in Map Extent”
Resolved incorrect results in First Completion Date search
Fixed SSO login error for users with spaces in names
Corrected image rotation issue in Incidents uploads
For more step-by-step instructions and details about the feature, please refer to the Irth DigTix Release Note v47.0 PDF attached.
DID YOU KNOW?
Our Irth Support team launched the Digtix Support Portal earlier this year. Information such as future Release Notes will be communicated through this portal. If you have not already done so, we encourage you to register using the URL below.
Portal URL: https://digtixsupport.irthsolutions.com/
To receive notification when future Release Notes are posted:
Navigate to the portal using the above URL
Select: Digtix Forums
Choose: Release Notes (or any desired forum)
Click “Follow” (when new items are posted, you will receive notification)
By following these steps, individuals across your company can self-serve whether they would like to receive future notifications. We also encourage you to take advantage of the Product Feedback and Community Discussion forums as needed.
If you have questions about the schedule, please reach out to: digtixsupport@irthsolutions.com
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DigTix v47.0 Release Note - FINAL.pdf
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