Irth Training - Upcoming Release Notice: Quality Assurance Portal
Posted
about 6 hours ago
by Sean Bragg
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Sean BraggAdmin
We will be rolling out our new Quality Assurance Dashboard and QA Assessment views after-hours on November 11th. While these views will have an updated look and provide a bit of additional information that was not previously available, I want to assure you that there will be no changes to the functionality or handling of the Quality Assurance QUEUE. You likely are familiar with the new UI/UX from our recent User Group meetings.
For those clients that use the Quality Assurance Portal, please share this notification and make sure that your QA agents are aware of this update in advance so they are not caught off guard.
Attached are some screenshots that reflect the new Dashboard and Assessment views for your reference.
We will be rolling out our new Quality Assurance Dashboard and QA Assessment views after-hours on November 11th. While these views will have an updated look and provide a bit of additional information that was not previously available, I want to assure you that there will be no changes to the functionality or handling of the Quality Assurance QUEUE. You likely are familiar with the new UI/UX from our recent User Group meetings.
For those clients that use the Quality Assurance Portal, please share this notification and make sure that your QA agents are aware of this update in advance so they are not caught off guard.
Attached are some screenshots that reflect the new Dashboard and Assessment views for your reference.
Thank you for your attention to this matter.
Questions? Contact us!
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