I would like the ability to use the Alert Notifications to send a failed transmission email to the person that last responded on the ticket. I can set this up for each person but there is no option for him/her to only receive the tickets that he/she responded to.
I would like the ability to use the Alert Notifications to send a failed transmission email to the person that last responded on the ticket. I can set this up for each person but there is no option for him/her to only receive the tickets that he/she responded to.
Attachments (1)
Alert Notifications.png
35.8 KB
1 Votes
1 Comments
Lindsay Renner Irth 10 months ago
Thank you for submitting your request! We value your input and will review it as part of our ongoing efforts to improve our services.
0 Votes
Login or Sign up to post a comment