Analytics Request, Ideally Power BI Metrics - Ticket Notification Visibility

Posted 3 months ago by Jordan Marciniak

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Jordan Marciniak
Jordan Marciniak Admin

Adding improved visibility to the auto-processed notifications would help larger organizations see how many notifications were sent out, how often (Due Time Notifications), and determine which rules (if configuration has become muddy, i.e. changing admin hands) are most in use vs others which are active but not used, or used infrequently and could be consolidated.

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L

Lindsay Renner posted about 1 month ago Admin

Jordan, can you please provide more details here? what specifically do you see being a valuable measure or dimension? screenshots or other insights to value add, expected outcome or narrative, etc.

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